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    Solutions for Multichannel Commerce

    There never has been a more important time to be selling online. Bricks’n’mortar retail will always be with us, but today’s customers have options. That means retailers and wholesalers need to be accessible everywhere their customers are looking for them.

    Mobile and internet technologies have made us more connected and savvy than ever before. Secure platform and cloud technologies now allow retailers to unify and centralise their operations for greater efficiency, transparency, and seamless cross-channel customer experiences.

    This is what we do.

    Find out more about our Multichannel Commerce Solutions

    We deliver seamless and effective multichannel solutions for today’s retailers and wholesalers across webstores,
    marketplaces and 
    physical stores

    Web Design for eCommerce

    Designing for ecommerce requires careful consideration of the entire customer journey from idea to purchase and beyond
    What catches the customer’s eye may not capture their imagination or make them buy. Details do make a difference.
    From inception to execution, our web design process is comprehensive, thorough and effective.
    Frictionless and intuitive pathways enable customers to find what they want quickly whilst keeping them engaged.
    Find out more about ZELLIS Web Design for eCommerce

    Data & Images for eCommerce

    A website experience can only ever be as good as the integrity of the data behind it.
    Complete and accurate information about your products is the foundation of your retail business.

    Sourcing and structuring product data and images well will boost conversion.

    We specialise in data and image optimisation for online retail across all channels.
    Find out more about ZELLIS Data & Image Optimisation for eCommerce

    Automotive Solutions

    Empower your customers with the ability to quickly find parts that fit their car or motorbike on your website.
    Save your customer’s vehicle or motorcycle details for easy recall when they return.
    Implement automotive fitment for the eBay marketplace using our product tagging solution.
    Our data and image structuring allows your products to be found faster and sold more often.
    Find out more about ZELLIS Automotive

    Recognised by the world's leading technologies

    We consistently deliver high-impact solutions, technologies and strategies through an ‘over-the-horizon’ perspective to futureproof our clients’ businesses.

    View all ZELLIS Partners

    The 5 Essential Ingredients of Online Retail

    TECHNOLOGY

    We are more connected and more informed than any generation in history. Advances in modern mobile and communication technologies means customers can research and purchase from almost anywhere in the world whenever they want.

    ZELLIS leverages multichannel technology to make your retail offering available to a broader audience.

    TRUST

    Online retail cannot exist without trust.  Trust is created and maintained through an engaging and intuitive user experience. First impressions are made within seconds, so your website design and functionality needs to be exceptional.

    ZELLIS understands the delicate nature of trust and helps you acquire it from your customers.

    INTEGRITY

    Data integrity is the very foundation of ecommerce. How you present your products in word and image has a direct impact on conversion. Your product data needs to be optimised correctly from the start.  Poorly structured data will cost you sales.

    ZELLIS specialises in data and image creation, structuring and optimisation for ecommerce.

    SCALABILITY

    Understanding the processes requires for multichannel retail is key to coordinating them efficiently. Unifying your data, transactions, fulfilment and customer records into a single dashboard gives you better control over your business.

    ZELLIS will unify your retail empire so it can scale efficiently well into the future.

    EXPERIENCE

    A memorable customer experience relies heavily on the pathways you offer.  The easier and faster it is for customers to find what they’re looking for, the more likely they will be to buy.  The better the unboxing experience, the faster they will return.

    ZELLIS has deep experience in online retail across all stages of the customer journey.
    Maropost is an award winning multichannel commerce platform with more features and functionality than any other comparable ecommerce system.
    ZELLIS is a proud Maropost Gold Certified Partner.
    Rating_Text
    Based on 20 reviews
    Kerri Wilkins
    Kerri Wilkins
    We are a substantial Automotive Parts and Merchandise business located in Sydney. We were about to launch our new webstore when our existing platform closed down. We were recommended ZELLIS from other Automotive suppliers and they quickly impressed us as they understood the requirements of multichannel retail. They were able to migrate our two webstores and all the data across to the new platform with no fuss. ZELLIS supports us with unlimited training (which we make the most of) and their program PERKS means we’re also getting compatibility fitment added each month by their Merchant Services team at no extra cost. China has been super responsive to all of our questions and the entire ZELLIS team have shown real interest in our long-term success.
    MEC eCommerce
    MEC eCommerce
    We really needed some additional hands on deck to work with our large product base to refine our listings and improve our SEO and Zellis Merchant Services was the perfect solution. The Zellis product team have been extremely professional and knowledgeable and have been a pleasure to work with, taking our messy product data and systematically improving and adding new products to our specifications, as well as assisting our MedCart preparation and launch. We are very grateful for their assistance.
    Phil Leahy
    Phil Leahy
    I highly recommend ZELLIS Merchant Services for their excellent customer support. When our business saw a surge in sales at the beginning of 2021, we were struggling to keep up with the volume of customer enquiries. Fortunately, we were already working with ZELLIS for our back-office administration and seller integrations, so I reached out to their CEO Tim for help. It turned out that ZELLIS had the skills and experience we needed to get our customer support back on track. They implemented a support ticketing system, set up automations and operational policies for our business, and within 6 weeks, we were caught up with the backlog of enquiries. Not only have ZELLIS been incredibly helpful for our business, but their expertise in ecommerce has allowed us to focus on high-level strategy and business development. We are grateful to have them as an integral part of our business and highly recommend them to others.
    The Wetseat
    The Wetseat
    We have been operating as a proud Australian family business for around 30 years making high quality seat covers for Toyota, Ford, Holden plus our own range ‘The Wetseat’. Our old website was custom built several years ago and had reached it’s limits. We knew we needed to replatform, and we know it was going to be a big task. As soon as we spoke with ZELLIS, we felt confident we had found an agency that really understood ecommerce, and more importantly understood what we wanted to achieve. It was a 6-8 month journey to design a fresh new webstore, but it was definitely worth it. We were kept informed all the way by the team at ZELLIS, and they gave us comprehensive training on how to really get the best out of the Maropost Commerce Cloud platform. We’re excited about our future growth and know we’re on a platform now that will grow with us. Thanks ZELLIS.
    Trevor Carr
    Trevor Carr
    ZELLIS has been helping me upload automotive parts compatibility to my eBay listings for the past few months and they have already helped significantly increase my sales. Parts compatibility is extremely important for any eBay seller like myself who sells automotive parts. This was something my listings were really lacking, but now thanks to ZELLIS buyers can now easily find out if the parts I sell will fit their vehicle. I am honestly so impressed with their service, they did an amazing job. l look forward to working with the team at ZELLIS more in the future. Thanks so much guys 🙏
    Ovi Puscas
    Ovi Puscas
    Our ecommerce business has many departments and channels - when we spoke to ZELLIS a while ago about increasing sales from our marketplace channels, we found their perspective and experience really useful. When we needed help optimising our product data for all the various channels and marketplaces we’re selling through, Shiera from the ZELLIS Merchant Services team got stuck into the work and has been so good to work with. She’s really thorough and a delight to work with. I'd recommend ZELLIS to any ecommerce businesses wanting to streamline their marketplace operations and improve the quality of the data and customer experience. Thank you to the whole team for your ongoing work and support!
    Sales | Sydney Solvents
    Sales | Sydney Solvents
    We first started working with Tim shortly after he started ZELLIS in 2016 and with his assistance, we’ve been able to evolve into a substantial ecommerce and multichannel business. ZELLIS helped us better define our branding and built us a beautiful webstore that has served us well. They also integrated our back-end systems with several marketplaces and provided training so we felt confident managing everything centrally on the Maropost Commerce Cloud platform. Recently we moved to ZELLIS Connect to get a higher level of support and other benefits, and the ZELLIS team have been super responsive, solving challenge after challenge, and providing training all the way. We love working with ZELLIS and would recommend them to anybody wanting to power up their multichannel business (except our competitors of course)!
    Matt Iggulden
    Matt Iggulden
    We’ve been trying to launch a new website for our motorbike parts and accessories business for a while now, and after what seemed like a good start, we hit some issues and found our original designer no longer available. We were referred to ZELLIS by Maropost as one of their leading partners, and were a bit nervous how it would go. Tim quickly identified several issues with our product and fitment data that were preventing some functions on our staging website working properly, and soon had it all straightened out and in place. Then we reviewed the original design and identified a bunch of ways to improve the customer experience, which we know will give our customers a lot more confidence to buy, especially knowing they are buying the right part. We’re now working with Josh from the ZELLIS Merchant Services team who has been gradually identifying and transferring missing products to the new platform, optimising and structuring them to be consistent with the rest of our data. We’re looking forward to the grand reveal of our new MotoXparts website soon, and are confident that it will be an important step in growing our business. Thanks ZELLIS!
    Sales DanceStore
    Sales DanceStore
    We’ve been working with ZELLIS for a few years and have thrown plenty of challenges at them to help improve the customer experience for our business. They integrated our 2 websites so we have automated product information and image updates plus near real-time stock synchronisation 24/7. They also helped us harmonise our colours and sizes from 10+ different suppliers making it so much easier for our customers to find what they want quickly and with confidence. ZELLIS have been great to work with – handling all the technical stuff and allowing us to get on with looking after our own customers.
    G B
    G B
    My online presence needed to go to the next step. I went to several seminars over a few years trying to figure out what i needed to do. Tim Davies name from ZELLIS kept popping up wherever I went. Tim spoke at several seminars and he was a wealth of information. So I got in touch with Tim and it was the right move. Tim helped me set-up my new ecommerce store and Neto control panel. Now my whole system has been automated. Processing times have been cut down to 50% of the time it used to take to fill and send orders. My sales have gone up 500%. My customers are kept to date at every step of the way until they receive their orders and all of my inventory is well organised. Whenever I have a hurdle to get over Zellis always has an answer for me. I can honestly say I would not have been able to do this without Tim from Zellis help.